“In an emergency, most South Africans are on their own.”
10177 rings out. 112 puts you on hold. Private ambulances require an account. Your nearest hospital is 40 minutes away.
Emergen24 was built because help shouldn't depend on who you know or where you live.
Old System vs. Emergen24
10177 Response Times
40+ minutes average
Private Ambulance Costs
R5,000 - R15,000 per call
Location Services
Can take 20+ minutes to pinpoint
Emergen24 Network
WhatsApp Response
4 minutes average dispatch
Always Available When You Need Us
No subscription required
Instant Location Sharing
Precise GPS coordinates
How It Works
Three steps. That's all it takes.
Emergen24
Online
Step 01
Message us on WhatsApp
Describe what's happening in any language. Voice note, text, or even just 'help'. We understand.
Step 02
We find the nearest help
Our system instantly locates the closest qualified responders — paramedics, firefighters, security, police, and first responders — and dispatches them to your exact location.
Step 03
We stay with you
While help is on the way, our AI guides you through first aid in your language. You're never alone.
Response Types
Medical · Fire · Crime · Drowning · Burns · More
Languages
English and Afrikaans supported
Platform
Works on any WhatsApp — no smartphone required
Coverage
Growing across all 9 provinces
Meet Luna
When the emergency is inside.
South Africa carries weight that never makes the news. Load shedding. Unemployment. Grief. Violence. Loneliness.
Luna is Emergen24's mental health companion — available on WhatsApp to everyone. No appointment. No waiting room. Just a warm, judgment-free space to say what's on your mind.
Luna is not a therapist. She is a trained AI companion who will always refer you to professional help when it matters.
In crisis? SADAG: 0800 456 789 · Lifeline: 0861 322 322 · SMS: 31393
For Emergency Response Companies
Your responders. Our platform.
Register your company on Emergen24 and connect your team to emergencies happening right now in your coverage area. Real-time dispatch, AI briefings, incident reports, and live tracking — all in one dashboard.
Real Stories
From the people who matter most.
“I didn’t know what to do. I just typed ‘help’ and they walked me through everything.”
Thabo
Soweto
“Luna helped me through the worst week of my life. At 2am when there was no one else.”
Anita
Cape Town
“The AI briefing tells me exactly what I’m walking into. It’s changed how I work.”
ER24 Responder
Durban
The number to save before you need it.
Add Emergen24 to your WhatsApp contacts now. Share it with your family.
+27 64 611 5037
Free to use · No registration · Works everywhere in South Africa